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We will obtain personal information about you (such as your name, email address, phone number, personal description whenever you complete forms on the App. We will also obtain personal information you provide when you download or register to use this App, send us feedback, post material, contact us for any reason and by any medium, sign up to a service, make in-App purchases, share information via the App’s social media functions, enter a competition, complete a survey or report a problem with the App. We may ask you to provide sensitive personal data, for example to complete your profile. If we request such data, we will give you additional information as to why we are requesting the sensitive personal data and how we will use it. We may retain a record of any contact you make with us.
Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us provide goods and services, improve and personalise the App to your preferences
We use your personal data for the following purposes:
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance
To enable us and other companies in our group to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit providers may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this. We may also report our suspicions to the appropriate law enforcement and regulatory agencies.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
When you downloaded this App you agreed that we may transfer your personal data to other countries which are located outside the European Economic Area, for the purpose of those covered in this policy Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.
You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
By downloading the app you consent to cookies
We work with third-party suppliers who may also set cookies on our App, for example Facebook, Twitter, YouTube and Adobe Flashplayer which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
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If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the App. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org
We welcome your feedback and questions. If you wish to contact us, please send an email to firstname.lastname@example.org
We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the App.